Administrative Functions

If your access privileges for Care Partner include ‘Elevated’ or ‘Admin’ access, you will be able to access part or all of the Administration area of the software. where the system setup and configuration takes place.

Note: Care Partner v2022.1 includes a significant redesign of the Administration area of the system, making it quicker and easier to:

  • Find the configuration screen or settings you are looking for
  • Add a new user to the system (using the new setup wizard which adds the User, associated Staff Member(s), Centre of Care access and Security Role in an easy step-by-step process)

Users with ‘Elevated’ or ‘Admin’ access can access the relevant parts of the Administration area by clicking their initials at the top right of the screen and looking for the ‘Admin Tools’ heading.

If your account includes ‘Admin’ access, you will see six expandable categories.

If your account includes ‘Elevated’ access (but not ‘Admin’ access), you will only see the ‘Access Management’ category - as Elevated Access users are only permitted to setup and manage access to the system, rather than change any system settings.

Move your mouse over the category you want - to open up the sections within that category.

Note: Once you have clicked to open a section, this will navigate you to the Administration area of the system, and the categories and sections will then be available on the left hand side so you can easily move between them.

The Administration area includes the following categories and sections

Category Section Purpose Accessible by
Access Management Idle Users See a dashboard relating to user activity on the system - including number of active and inactive users and users who have never logged in or haven’t logged in for 1 month, 3 months or 6 months. Admin
  Service Users See a list of all Service Users registered within the system - with options to: Design and run a ‘Bulk export’ (generating PDFs of selected/all forms completed for selected/all Service Users) Merge pairs of Service User records identified as duplicates Elevated, Admin
  Staff See a list of Staff Members set up on the system (including active and inactive) - with the option to add new Staff Members either one-by-one or via automatic import from a selected CSV file. Note: In v2022.1 of Care Partner, adding an individual Staff Member should normally be done in conjunction with adding a User account for the individual - using the new step-by-step wizard available in the ‘Users’ section. Elevated, Admin
  Unregistered People See a list of ‘Unregistered People’. These are people who have been created via the ‘Add a new person’ link available when adding a Professional Contact to a Service User record. Each can be marked as ‘Reusable’ within this section. Admin
  Users See a list of Users set up on the system (including active and inactive) - with the option to add new Users and Staff Members using the new step-by-step wizard introduced in v2022.1 of Care Partner. Elevated, Admin
System Management Broadcasts Allows a configurable message to be displayed on the Care Partner login screen between specified dates and times - most commonly used to warn users of upcoming planned system downtime. Admin
  Care Groups See a list of Care Groups set up within the system - and add new Care Groups. Care Groups are not mandatory, and exist as a way to describe which types of Service Users a Centre of Care works with. Admin
  Centres of Care See a list of Centres of Care (usually geographical or specialist teams or care services) set up within the system - and add new Centres of Care. There must always be at least one Centre of Care in a Care Partner system - as a Service User cannot have any Activities added to the system without an Open Involvements with at least one Centre of Care. Admin
  Centre of Care Events See a list of Events for each Centre of Care on the system - and add new Events. These are linked to Form Groups (see below). Note: Centre of Care Events are only relevant if the ‘Enable Activities Workflow’ setting is ticked in the Settings → Forms section. Admin
  Forms See a list of all Forms (Activities/Assessments/Contact Records) available within the system - with options to: Add a new Form by importing an XML file generated by Care Partner form design application (Builder) Set any individual form as ‘Show Guidance’ (meaning any guidance notes in the form will always show on screen by default) Set any individual form as ‘Is Care Plan’ (meaning it appears in the Form-based Care Plans area, instead of the Activities tab) Admin
  Form Groups See a list of Form Groups for each Centre of Care on the system - and add new Form Groups. These are linked to Events (see above). Note: Form Groups are only relevant if the ‘Enable Activities Workflow’ setting is enabled in the Settings → Forms section. Admin
  Locations See a list of Locations set up within the system - and add new Locations. Locations are not mandatory, but where set up, can be linked to a new form. Note: Locations are only relevant if the ‘Disable Location’ setting is unticked in the Settings → Forms section. Admin
  Pathways See a list of Pathways set up within the system - and add new Pathways. This controls the list of Pathways shown in the ‘Pathways’ tab. Admin
  Tags See a list of Tags set up within the system - and add new Tags. Tags can be added to forms when creating/editing them, allowing forms to be found more easily by filtering the full list of forms using a Tag. Admin
Security Access Control Browse the tree of the system’s security ‘Access Controls’ and configure whether each Role has access to each element in the tree. Note: This is only relevant where the ‘Enable Advanced Security’ setting is ticked in the Settings → Security section. Admin
  Access Principles See a list of the system’s security ‘Access Principles’ and which Roles are using each Access Principle - and add new Access Principles. Note: This is only relevant where the ‘Enable Advanced Security’ setting is ticked in the Settings → Security section. Admin
  Roles See a list of the system’s security ‘Roles’ and which Staff Members are assigned to each Role - and add new Roles. Note: This is only relevant where the ‘Enable Advanced Security’ setting is ticked in the Settings → Security section. Admin
System Monitoring Audit See and print full and filtered views of the system audit records by User and Staff Member. Admin
  Logs See and filter error logs generated during use of the system. Admin
Settings Calendar Configure system options relating to the Calendar module. Admin
  Care Plans Configure system options relating to the Care Plans module. Admin
  Diagnosis Configure system options relating to the Diagnosis module. Admin
  Forms Configure system options relating to the use of Forms in the system (the ‘Activities’ module). Admin
  Security Configure system options relating to which modules and data can be viewed in the system. Admin
  Service Users Configure system options relating to the creation of Service Users in the system. Admin
  Users Configure whether there should only be one Staff Member per User in the system, or allow multiple. Admin
Terms Configurable Terms See the list of configurable terms in the system - and change these to match local requirements. Admin
  System Picklists (Various) See and change the available options for various configurable lists which appear in different parts of the system. Admin