Resolved issues

2025.1.1 (Patch Release - Early 2026)

The following issues have been resolved in v2025.1.1 of Care Partner:

Worklist Sorting:

  • A fix has been applied to resolve a bug relating to sorting Worklists using the ‘City/Town’ column - where the City/Town has been entered as part of the ‘Registered Address’.
  • Previously, sorting worked as expected where the City/Town was entered as part of the ‘Current Address’, but not for ‘Registered Address’.

Other Personal Details (OPD):

  • This change is relevant for customers who use the functionality allowing section(s) of the Other Personal Details (OPD) form to be auto-pinned to the Summary tab of the Service User record.
  • Prior to Care Partner v2022.1, any OPD sections pinned to the Summary tab would only show questions from that section with ‘non-null’ answers (nulls, such as ‘Not recorded’ were hidden).
  • This changed in v2022.1 - resulting in all questions from the pinned section(s) displaying - which in some cases can cause important information to be hard to find amongst lots of ‘blanks’.
  • This change has now been reverted - meaning questions with null answers will be hidden.

Start Activity List:

  • Prior to Care Partner v2025, the ‘Start New Activity’ drop-down list would include entries for forms where one is already in progress (which would be shown as greyed-out - to indicate that a new form of the same type cannot be started for the same Centre of Care).
  • In v2025.1, this functionality was missing - but has now been restored in v2025.1.1.

Mandatory Questions in Forms:

  • A bug has been resolved which sometimes resulted in certain questions within Activity, Assessment or Contact Record forms not showing as mandatory - despite there being no ‘null’ options present for the question in the coded form. All form questions coded without nulls will now be shown as mandatory.

Bulk Export Wording:

  • A wording change has been applied to the on-screen guidance shown at the ‘Finalise’ step of the Bulk Export wizard when run from the Admin area (bulk exporting across multiple Service Users).
  • Previously, under “What your export will contain”, the text stated the user would receive “A spreadsheet contents page listing all service users, and their associated activities.”.
  • This wasn’t the case - so this has now been updated to state the user will receive “A spreadsheet file for each service user, detailing their personal information and listing all their associated activities.”.

Bulk Export - Aggregate Contact Record Error:

  • Prior to Care Partner v2025, it was possible to complete bulk exports including Contact Records, where the ‘Aggregate’ checkbox was selected (which prevents each Contact Record for the same Service User from appearing on a separate page).
  • In v2025.1, bulk exports containing aggregated Contact Records resulted in an error and did not complete correctly. This has now been fixed in v2025.1.1.

Welsh Care Plan Export - Care Co-ordinator:

  • This change is only relevant for customers who use the Welsh Care Plan Export (WCPE) ‘Trigger’.
  • The requirement for there to be a ‘Care Co-ordinator’ contact in place on a Service User record in order for the WCPE Trigger functionality to work has now been removed.
  • The WCPE Trigger now exports documents for service users that do not have a Care Co-ordinator contact.

Activity Export Trigger - View ID Configuration:

  • This change is only relevant for customers who use the Activity Export ‘Trigger’.
  • Prior to this patch release, the list of View IDs for coded forms to be included in the Activity Export trigger was held within the software code itself - meaning any updated or new ones could not be added to the Activity Export without a new software release/upgrade.
  • The list of View IDs has now been moved into the appsettings.json configuration file - enabling new View IDs to be added to the list without a software change.

2025.1

The following issues have been resolved in v2025.1 of Care Partner:

Login:

  • The logic for the ‘Unsupported browsers’ message at login now ensures that only Edge and Chrome are listed as supported browsers for Care Partner.

Worklists:

  • Sorting worklists by the City/Town column now result in records correctly being ordered in ascending or descending order.

Service User Record:

  • Alerts for date fields in Activities will now only show the date when viewed from a service user record - rather than showing a full timestamp string.

Other Personal Details (OPD):

  • New guardrails in the software code have been added to prevent multiple open OPD forms being open at the same time on any Service User record. A housekeeping script will now automatically close any old open OPD forms on existing records.

Activities:

  • Previous functionality has been restored in relation to filtering within the drop-downs (such as ‘Location’) that are shown when creating a new Activity. It’s now possible to start typing to filter immediately after opening the drop-down list - rather than having to click again into the empty box at the top of the drop-down before you can type to filter.
  • The document icon shown next to a filename when viewing an ‘Attachment’ type field within an Activity has now been restored - having been inadvertently lost in a previous release.
  • Some minor issues with spacing between questions and buttons/links have been resolved - including ensuring that for Organisations using labelled buttons rather than icons for ‘Add note’, ‘History’ etc., the action buttons are kept together on one line for all relevant question types.

Calendar / Group Calendar

  • When selecting to cancel and re-plan an event in the service user calendar, the ‘Categories’ field now correctly shows its drop-down options during the editing stage - rather than being empty.
  • The ‘Include Notes’ (Yes/No) option available when choosing to print a Group Calendar now works correctly - ensuring notes are only included when ‘Yes’ is selected.

Admin:

  • Broadcast messages are now correctly shown based on the start and end date/time set on the message (rather than based on the creation date of the message) - ensuring the correct message is always displayed for the current date/time.
  • A fix has been applied to remove some incorrect validation when adding a new Staff Member as part of the ‘Add User’ wizard.

Bulk Export

  • A number of issues have been resolved for the Bulk Export functionality:

    1. When limiting an export by timeframe within the ‘When’ step of the Export wizard, the available options will now work as expected - i.e.

      • ‘The last week’ includes items from the 7 days up to the current day
      • ‘The last month’ includes items from the 30 days up to the current day
      • ‘The last quarter’ includes items from the 90 days up to the current day
      • ‘The last year’ includes items from the 365 days up to the current day
    2. A message to inform the user about the inclusion of any form-based care plans has been added to the `What` step of the Export wizard - clarifying that these are included within the scope of exported Activities.
    3. On the ‘What’ step of the Export Wizard, if ‘Service user details’ is selected, the user must then ticket either/both of ‘Personal details’ / ‘Other personal details’ before they can proceed.
    4. On the ‘Finalise’ step of the Export wizard, the guidance text under “What your export will contain:” has been updated to ensure the ‘Summary file’ paragraph is only shown if the user chose ‘Service user details’ at the ‘What’ step.
    5. Improvements have been made to the Bulk Export process to prevent large Exports from becoming stuck due to server timeouts. Previously, some Exports could fail and remain in progress indefinitely. Exports are now more reliable and better at handling errors. Large Exports complete successfully, and files can be downloaded without issues. When errors occur, clear notifications indicate the Export status.
    6. Related to the above - New exports will now no longer be blocked from running due to an export ahead of them in the queue having failed with an error.
    7. Previously, unsupported encoded characters in text fields within Activities, Assessments, or Contact Records - often caused by pasting content from other documents or systems - would cause a Bulk Export to fail. This issue has now been resolved.
    8. An intermittent issue has been resolved where new notifications would sometimes incorrectly appear for old exports.