Resolved issues

The following issues have been resolved in v2025.1 of Care Partner:

Login:

• The logic for the ‘Unsupported browsers’ message at login now ensures that only Edge and Chrome are listed as supported browsers for Care Partner.

Worklists:

• Sorting worklists by the City/Town column now result in records correctly being ordered in ascending or descending order.

Service User Record:

• Alerts for date fields in Activities will now only show the date when viewed from a service user record - rather than showing a full timestamp string.

Other Personal Details (OPD)

• New guardrails in the software code have been added to prevent multiple open OPD forms being open at the same time on any Service User record. A housekeeping script will now automatically close any old open OPD forms on existing records.

Activities:

• Previous functionality has been restored in relation to filtering within the drop-downs (such as ‘Location’) that are shown when creating a new Activity. It’s now possible to start typing to filter immediately after opening the drop-down list - rather than having to click again into the empty box at the top of the drop-down before you can type to filter.
• The document icon shown next to a filename when viewing an ‘Attachment’ type field within an Activity has now been restored - having been inadvertently lost in a previous release.
• Some minor issues with spacing between questions and buttons/links have been resolved - including ensuring that for Organisations using labelled buttons rather than icons for ‘Add note’, ‘History’ etc., the action buttons are kept together on one line for all relevant question types.

Calendar / Group Calendar

• When selecting to cancel and re-plan an event in the service user calendar, the ‘Categories’ field now correctly shows its drop-down options during the editing stage - rather than being empty.
• The ‘Include Notes’ (Yes/No) option available when choosing to print a Group Calendar now works correctly - ensuring notes are only included when ‘Yes’ is selected.

Admin:

• Broadcast messages are now correctly shown based on the start and end date/time set on the message (rather than based on the creation date of the message) - ensuring the correct message is always displayed for the current date/time.
• A fix has been applied to remove some incorrect validation when adding a new Staff Member as part of the ‘Add User’ wizard.

Bulk Export

• A number of issues have been resolved for the Bulk Export functionality:

  1. When limiting an export by timeframe within the ‘When’ step of the Export wizard, the available options will now work as expected - i.e.

     • ‘The last week’ includes items from the 7 days up to the current day
     • ‘The last month’ includes items from the 30 days up to the current day
     • ‘The last quarter’ includes items from the 90 days up to the current day
     • ‘The last year’ includes items from the 365 days up to the current day
  2. A message to inform the user about the inclusion of any form-based care plans has been added to the `What` step of the Export wizard - clarifying that these are included within the scope of exported Activities.
  3. On the ‘What’ step of the Export Wizard, if ‘Service user details’ is selected, the user must then ticket either/both of ‘Personal details’ / ‘Other personal details’ before they can proceed.
  4. On the ‘Finalise’ step of the Export wizard, the guidance text under “What your export will contain:” has been updated to ensure the ‘Summary file’ paragraph is only shown if the user chose ‘Service user details’ at the ‘What’ step.
  5. Improvements have been made to the Bulk Export process to prevent large Exports from becoming stuck due to server timeouts. Previously, some Exports could fail and remain in progress indefinitely. Exports are now more reliable and better at handling errors. Large Exports complete successfully, and files can be downloaded without issues. When errors occur, clear notifications indicate the Export status.
  6. Related to the above - New exports will now no longer be blocked from running due to an export ahead of them in the queue having failed with an error.
  7. Previously, unsupported encoded characters in text fields within Activities, Assessments, or Contact Records - often caused by pasting content from other documents or systems - would cause a Bulk Export to fail. This issue has now been resolved.
  8. An intermittent issue has been resolved where new notifications would sometimes incorrectly appear for old exports.