Updating users

From the ‘Users’ tab, you can manage existing users, in addition to creating new users.

Use the page navigation arrows to browse the full list of users, or use the filter box to search for a specific person. Click on their name to open their user record.

If you need to reset their password, type a new password in the field here. This must conform to the same password rules for new users.

Selecting ‘Password has expired’ means that the password you have set is temporary. Once the user has used this password to log in they will be forced to change their password. 

Remember to scroll down and click the Update user button to apply the new password.

Importantly - the system is not able to automatically notify the user about their password reset - you will need to email the user their temporary password so that they can login and change it.